User Experience and Usability Consultation

Usability Starts with "You" If you are looking for EHR usability resources including usability testing and user experience professionals to help you with EHR safety-enhanced Design evaluation (for Meaningful Use and the ONC 2015 certification) you have come to the right place!

Usability - The effectiveness, efficiency, and satisfaction with which specified users achieve specified goals in particular environments (ISO 9241-11).

Meaningful Use and MIPS/MACRA require that EHR vendors focus on "Safety Enhanced Design" a.k.a. usability.

We conduct and prepare summative usability reports using the NISTIR 7742 Customized Common Industry Format Template for EHR Usability Testing--Required for ONC Certification. We help EHR vendors satisfy the Safety-Enhanced Design portion of their ONC 2015 certification.



See our take on the ONC Meaningful use Stage 3 (aka 2015 Edition Certification) Safety-enhanced Design criteria


We do way more than just usability testing. Using our proven methodology, we can create a cultural change within your organization to be less engineering-centric and focus more on Health IT information design that meets the needs and goals of your end users – Medical IT users. We will teach your organization about EHR usability (ISO 9241) and user centered design for Health IT workflow optimization so that you can fulfill the requirements of Meaningful Use (+ MIPS/MACRA) and the enhancements contained within 2015 ONC Certification.

  • Effectiveness - The accuracy and completeness with which specified users can achieve specified goals in particular environments.
  • Efficiency - The resources expended in relation to the accuracy and completeness of goals achieved.
  • Satisfaction - The comfort and acceptability of the work system to its users and other people affected by its use.

The Usability People would welcome the opportunity to work with you on improving the Usability of Healthcare IT.

For expert Safety-enhanced Design (aka Usability) evaluation of your EHR: contact The Usability People

The Usability People

Together we may save a life! #SafeHealthIT