Personas enable clear understanding of the different users of a product and their goals, problems and backgrounds. The goals help to move the focus away from features onto what users are actually trying to accomplish and what users will ultimately use to evaluate the product. The problems highlight pain points and conflicts and offer opportunities for innovation and delighting users. The personas provide a way to summarize and communicate research.
The Usability People work with you on improving the Usability of Healthcare IT.
Together we may save a life! #SafeHealthIT