Top 10 Healthcare Usability Myths Debunked
Here are the Top 10 Healthcare Usability Myths Debunked
Myth # 1 Clinicians are uncomfortable with technology and just need more training.
Fact: Current HIT systems often don’t fit the way end users think and work.
Myth # 2 Put it all on 1 screen to make it easier to use.
Fact: Developers need to understand workflows and tasks to know what information is needed.
Myth # 3 Whoever has the Most features wins.
Fact: Vet your current feature set. Less may be more.
Myth # 4 If they like it on the desktop, they’ll love it on mobile.
Fact: Context and tasks matter more.
Myth # 5 If we allow clinicians to customize their screens they will be satisfied.
Fact: It is more important to develop an information architecture for users’ workflow.
Myth # 6 Usability is subjective.
Fact: There are many types of usability measures (performance, cognitive, perceptions, motivation, costs, risk management etc.)
Myth # 7 Usability = Only pretty & friendly.
Fact: Usability = Patient Safety.
Myth # 8 Usability Stifles Innovation.
Fact: Usability drives innovation. Have you ever heard of the iPhone?
Myth # 9 Usability is the Vendor Responsibility
Fact: Usability is a joint responsibility.
Myth # 10 Meaningful Use Stage 2 (was) another year away (It started Oct 1, 2013--now extended an extra year; The Final rules for Stage 3 (2015 Edition) are already out, see www.SafetyEnhancedDesign.com)
Fact: Start preparing now---usability takes time, see our blog post: The MIPS/MACRA final rule is Here! Usability testing takes time!
You can view a preview video of the actual HIMSS2013 presentation at the following URL: http://www.sclivelearningcenter.com/DirectHTMLView.aspx?PID=NjI5MTI1&CID...
The Usability People would welcome the opportunity to work with you on improving the Usability of Healthcare IT.
For expert Safety-enhanced Design (aka Usability) evaluation of your EHR: contact The Usability People
Together we may save a life! #SafeHealthIT